Privacy Policy

IMIKI AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how IMIKI AI collects, uses, and discloses your personal information for the AI Chat application.

This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") alongside our application, AI Chat. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to IMIKI AI, which is responsible for your information under this Privacy Policy.
Country: Where AI Chat or the owners/founders of AI Chat are based, in this case, Romania.
Customer: Refers to the company, organization, or person that signs up to use the AI Chat Plus Service to manage relationships with consumers or service users.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit AI Chat and use the services.
IP Address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often identify the location from which a device connects to the Internet.
Personnel: Refers to those individuals employed by AI Chat or under contract to perform a service on behalf of one of the parties.
Personal Data: Any information that, directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: Refers to the service provided by AI Chat as described in the relative terms (if available) and on this platform.
You: A person or entity that is registered with AI Chat to use the Services.

Information Automatically Collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics that is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be a login, e-mail address, password, computer and connection information such as browser plug-in types and versions and time zone settings, operating systems and platforms, purchase history (we sometimes aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from our Website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Services.

We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our Website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Important Notice: We automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our services and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.

Collection of Personal Data and Method

AI Chat may process your personal data for the purposes specified in this Privacy Policy. The personal data of users collected and used by AI Chat App, in particular, are as follows: phone number, which we will receive once you contact AI Chat App, and an identifier for advertisers designated in your mobile device used in accessing our services (The Identifier for Advertisers-IDFA), the identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDVF) and Internet Protocol Address-IP Address).

Data Categories and Data Types

Contact Information: Phone number, e-mail address
Process Security: Internet traffic data (network movements, IP address, visit data, time and date information), device name, In-app purchase history, the identifier for advertisers designated in your mobile device used in accessing our services (if you give permission, the Identifier for Advertisers-IDFA), the identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDVF)

We may collect your above mentioned data directly from you through electronic or physical mediums, your mobile device, third party applications or third party sources which you can access our application through these mediums such as Apple App Store, Google Play App Store, Amazon App Store (similar platforms together with "App Stores"), for the purposes of compliance with legal obligations, enhancing our services, administering your use of our services, as well as enabling you to enjoy and easily navigate our services.

We may collect your Log Data generated while you are using our services/applications (through our products or third party products). This Log Data may include information such as your device's Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our service/application, the time/date of your use of the service/application, and other statistics.

How We Use Your Information

We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as:

Providing responses to your text messages and search queries, and other similar Services;
Managing your information and accounts;
Providing access to certain areas, functionalities, and features of our Services;
Answering requests for customer or technical support;
Communicating with you about your account, activities on our Services, and policy changes; and
Processing your financial information and other payment methods for products or Services purchased.

Administrative Purposes

We use your information for various administrative purposes, such as:

Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
Measuring interest and engagement in our Services;
Short-term, transient use, such as contextual customization of ads;
Improving, upgrading or enhancing our Services;
Developing new features and Services;
Ensuring internal quality control and safety;
Debugging to identify and repair errors with our Services;

Marketing and Advertising our Products and Services

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. Some of the ways we may market to you include email campaigns, custom audiences advertising, and "interest-based" or "personalized advertising," including through cross-device tracking.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in Section 15 below.

Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

Share Content with Friends or Colleagues: Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends or colleagues through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.

How We Disclose Your Information

We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

Disclosures to Provide our Services

The categories of third parties with whom we may share your information are described below:

Other Users or Third Parties: When you use the Services, you may choose to share personal information or content with other users or third parties. In addition, certain aspects of your profile may be available to other users.
Service Providers: We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services.
Business Partners: We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information to business partners with whom we jointly offer products or services.
Advertising Partners: We may share your personal information, except for your biometric data, with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as "interest-based advertising" or "personalized advertising."
APIs/SDKs: We may use third-party application program interfaces ("APIs") and software development kits ("SDKs") as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth below.

Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Retention of Personal Information

We may store the personal information we collect as described in this Privacy Notice for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

General Principles Regarding Personal Data Processing

In accordance with this Privacy Policy, personal data are processed as a data controller in line with the basic principles named here: (i) being in accordance with law and good faith, (ii) being accurate and, where necessary, up-to-date, (iii) being processed for specific, explicit and legitimate purposes, (iv) being limited for the purpose for which they are processed and data minimization; and (v) being stored for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

Purposes of Processing Personal Data and Legal Reasons

Your personal data will be processed via automatic or non-automatic means for the purposes stated below, in accordance with the applicable legislation and articles 5 and 6 of the PDP Law where it is expressly permitted by the laws, the establishment of a contract or direct relation to the execution or performance of the contract and for the legitimate interests of IMIKI AI provided that your fundamental rights and freedoms are protected.

Purposes of Processing Personal Data Identity Information

Execution of activities in compliance with legislation
Execution of company/product/service commitment operations

Visual and Audio Records

Execution of agreement processes
Conducting storage and archive activities
Conducting marketing analysis studies

Legal Reasons

According to this text, your personal data is processed for the following purposes in accordance with the above general conditions:

Identity Information, Contact Information, Visual and Audio Records: It is necessary to process your personal data, provided that we establish a contractual relationship with you, or that it is directly related to our performance obligation arising from this contract. We have to process data in order to establish a right for you, to exercise and protect this right.
Process Security: The law explicitly stipulates the process by which we process your personal data. Conditions that are necessary in order to fulfill our legal obligation.
Marketing Data: Your explicit consent.

Besides, the purposes of processing personal data may be updated in line with our obligations arising from our company policies and legislation; in particular:

Creating user accounts for the service recipients/application users
Customizing our Services, understanding our users and their preferences to enhance user experience and enjoyment using our Services and improve our users' experience
Informing about new products, services and applications and delivering you information regarding advertisements and promotions
Carrying out a digital subscription and In-app purchase processes of service recipients
Carrying out the auto-renewable subscriptions for giving users access to content, services, or premium features in our service
Carrying out the processes of information security
Conducting activities in accordance with legislation
Fulfilling the demands of competent authorities
Conducting the processes of finance and accounting transactions
Conducting communication activities
Conducting the processes of contracts
Carrying out strategic planning activities
Following up requests and complaints

Third Party Websites and Applications

Applications may contain links to other websites that are unknown and whose content is not controlled. These linked websites may contain terms and conditions other than IMIKI AI texts. IMIKI AI cannot be held responsible for the use or disclosure of information that these websites may process. Likewise, IMIKI AI shall not have any responsibility for any links from other sites provided to the IMIKI AI applications owned by IMIKI AI. We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.

Push Notifications

IMIKI AI may occasionally send you push notifications via its mobile applications regarding application upgrades or notifications about our services. You can always edit such communication and notifications through the settings on your device and stop receiving such communications and notifications. Your data will be stored for the duration specified in the applicable legislation or for a reasonable time until the purpose of processing cease to exist, or during legal periods of limitation. IMIKI AI may continue to store your personal data, even after the expiry of the purpose of its use provided that it is required by other laws or a separate granted by you in this regard. In cases that you allow IMIKI AI to store your personal data for additional time by giving your consent, such data shall be immediately deleted, destructed or anonymized upon the expiry of such additional time or once the purpose of processing no longer exists.

Technical and Administrative Measures

Personal data is stored in accordance with relevant legislation for periods stipulated in relevant legislation or required for the purpose of processing. IMIKI AI undertakes to take all necessary technical and administrative measures and to take the due care to ensure the confidentiality, integrity and security of personal data. In this context, it takes the necessary measures to prevent unlawful processing of personal data, unauthorized access to data, unlawful disclosure, modification or destruction of data. Accordingly, IMIKI AI takes the following technical and administrative measures regarding the personal data it processes:

Security Measures Include:

Information Security Threat and Event Management: Events that occur on servers and firewalls are transferred to the "Information Security Threat and Event Management" system. This system alerts the responsible staff when a security threat occurs and allows them to respond immediately to the threat.
Encryption: Sensitive data is stored with cryptographic methods and if required, transferred through environments encrypted with cryptographic methods and cryptographic keys are stored in secure and various environments.
Logging: All transaction records regarding sensitive data are securely logged.
Two-factor Authentication: Remote access to sensitive data is allowed through at least two-factor authentication.
Physical Data Security: It ensures that personal data on papers is necessarily stored in lockers and accessed only by authorized persons. Adequate security measures (for situations such as electric leakage, fire, deluge, thievery etc.) are taken based on the nature of the environment where sensitive data is stored.
Non-disclosure Agreement: Non-disclosure agreements are concluded with employees taking part in sensitive personal data processing.

Transfer of Sensitive Personal Data

If transfer of sensitive personal data is required through email; such transfer is done through (i) encrypted corporate email or (ii) Registered E-mail. In the event that the personal data is damaged as a result of attacks on IMIKI AI Apps or on the IMIKI AI system, despite IMIKI AI taking the necessary information security measures, or the personal data is obtained by unauthorized third parties, IMIKI AI notifies this situation to Users immediately and, if necessary, to relevant data protection authority and takes necessary measures.

Transferring Personal Data to Third Parties

The procedures and principles to be applied for transferring of personal data are regulated in articles 8 and 9 of the PDP Law, and the personal and special categories of data of the supplier may be transferred to third parties within the country or abroad since we may use servers and cloud systems located abroad. Your personal data may be transferred abroad for the following reasons:

Conducting storage and archive activities
Conducting business activities
Conducting after-sales support services for goods/services
Managing customer relationship management processes

We may also transfer your personal data to services providers of our Company, third parties such as Facebook SDK, Adjust and Firebase Analytics which are embedded into our service for the following purposes:

Sharing identity, communication and transaction security information with authorized public institutions and organizations for the purpose of execution of activities in compliance with legislation, monitor and execution of legal affairs, informing authorized persons, institutions and organizations.
Sharing identity and contact information to manage after-sales support services, conduct business activities and manage customer relationship management processes.
Sharing identity and contact information, by user to third party applications which are integrated to the applications with the explicit consent of the User.

Personnel

If you are an AI Chat Plus worker or applicant, we collect the information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of AI Chat iOS or any of its Corporate Affiliates (as defined herein), or that portion of AI Chat or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with AI Chat App, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Your Consent

By using AI Chat Android or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our app, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by AI Chat. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

AI Chat uses "Cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our app.

Contact Us

If you have any questions about this Privacy Policy or need more information, please contact us through the following means:

Company: IMIKI AI