Privacy Policy

Cellularline Orion (or "we") respects and protects user information and treats it with a high degree of responsibility and care. When you use the services provided by Cellularline Orion, we collect, process and disclose your information in accordance with this Privacy Policy. We want to give you a clear picture of how we handle your information through this Privacy Policy, so we recommend that you read this Privacy Policy in its entirety to help you understand how to maintain your privacy.

If you have any questions, comments or suggestions, you can contact us through the official website.

Privacy practices for our devices, applications, software, websites, API, products and services are described here. You will learn about the data we collect, how to use the data, the measures we endow you to control your information, and the security measures we take. Specific details include:

The Information We Collect

When you use Cellularline Orion to synchronize data from related devices, we record personal information (birthday, height, weight, gender), activity information (steps, calories), sleep (sleep length, sleep quality), heart rate (recent heart rate, average heart rate), blood oxygen saturation (SpO2, recent blood oxygen, blood oxygen range), temperature (maximum temperature, lowest temperature, average temperature), body weight, pace, exercise time. When you uninstall the application or change your device, it will result in the loss of sports health data, but this will not affect your local use of the sports health data recording function.

Behavior Labelling Information:

When you choose to label related behaviors, Cellularline Orion will collect activity information and heart rate data to provide you with corresponding service labelling function.

File Information:

When you connect our device, the device needs to update the version or font. With your permission, the device upgrade file, the font upgrade file will be downloaded. The pictures you need to share are cached and the local pictures are chosen when changing the avatar.

Mobile Phone Information:

When you use Cellularline Orion, we need to obtain your mobile phone operating system version, mobile phone brand model, mobile phone hardware identifier (IDFA/ IMEI/ IMSI/ UUID/ MAC), and mobile phone system time to meet the matching device function, incoming call function, push function and abnormal problem analysis needs.

Network Usage Data:

We may collect network type (2G/ 3G/ 4G/ 5G/ WIFI) and network signal information related to specific functions of Cellularline Orion.

Mobile Phone Software Installation List Information:

We may obtain your software installation list information. With your permission, we will synchronize your health data to the third-party software you choose for display or third-party software information to the device for display.

Music Control Information:

When you use the music control function, we will collect the music information (song name, album name, singer, play theme, song status) from your phone and synchronize it to the device. This information is only displayed on the device, and we will not store the aforementioned information.

Location Information:

When you use location-based program services or functions, we may collect your location information (weather data, since Android 6.0, App requires positioning permission to scan Bluetooth devices, use GPS to record your trajectory in movement).

Feedback:

When you submit relevant feedback, the relevant user feedback log, contact information and user name information will be collected based on your choice.

Equipment Information:

When you use Cellularline Orion to connect to our hardware device, the device unique identifier Mac address, firmware version, approximate geographic location data (non-personal data) and related function usage statistics (non-personal data) will be transmitted to the server. The above data collection may also apply to your updated system or software and reset.

The Information You Submit Proactively When Using the Relevant Functions:

You have set goals and heart rate reminders in Cellularline Orion, and your self-filled exercise goals and weight targets, and heart rate reminders will be collected so that you will be prompted or warned when the goals are reached. If you choose to use the female health function, the number of days of menstruation that you voluntarily fill in, the number of days between the start of two menstruations, the start date of the most recent menstruation, the start date of menstruation, the ending date, the physical condition and mood during the menstruation submitted each time during the use of this function will be collected; you can choose to make your own dial, and the pictures you upload will be collected by us as your dial background.

Sensor Information:

When using the sensor, you can directly turn on the indoor motion mode of the phone in Cellularline Orion and display your exercise results.

Information Provided by the Third-Party Service:

If you connect your account on the service to an account on another service, we will receive information from other services. If you connect to your Google account, we will receive information such as your name, profile photo, age range, language, email address and friend list. You can also authorize us to access your exercise or activity data from other services. You can also unauthorize our access to other services and stop sharing information on other services.

The Way We Use Information

We use the collected information for the following purposes.

How We Share Information

Except for the limited circumstances described below, we will not share your personal information.

When You Agree or Instruct Us to Share

You may instruct us to disclose your information to others while using social contact tools. For related information, we will provide you with privacy preferences and other tools in your account settings to control the information visible to other users on the service. Please note that if you choose to participate in the challenge, your avatar, messages posted, total steps in the challenge, personal statistics, and achievement information are not bound by your privacy preferences and will be visible to all participants.

Sharing with Third Parties

The application Cellularline Orion provides the function to share the collected data with other partners, including your personal basic information (height, weight), exercise health information (steps, exercise data, calorie consumption, blood oxygen, heart rate, blood pressure, sleep data), so that partners could provide corresponding services. Please read its privacy policy carefully in the third-party software before you enable the relevant services. Cellularline Orion will not share user data with any organization or individual until it is expressly authorized by you. You can terminate the authorization of third-party services at any time.

Cellularline Orion provides you with an open platform for sports health data across applications. It can provide data shared services to Health Kit with your authorization, and provide more abundant data for third-party services through Health Kit. In third-party applications that support Health Kit, you can log in to your account and expressly authorize third-party services to access your personal data in Health Kit. You can cancel the authorization in the third-party application.

Legal Reasons or to Prevent Harm

In order to comply with laws, regulations, legal procedures or government requirements; to assert legal rights or defend legitimate claims; to prevent, detect or investigate illegal activities, frauds, abuses, violations against our terms or threats to the security of services or the personal safety of any personnel, we may preserve or disclose your relevant information.

Please note that in accordance with our policy, we will notify you of the legal procedures requiring access to your information, such as search warrants, court orders or subpoenas, except what are prohibited by law. If the court order stipulates a confidentiality period, we will give notice after the end of the confidentiality period. The exceptions to our notification policy include emergencies or situations that lead to a failure to achieve the desired goals, and emergencies that endanger life or cause serious personal injury.

We may share non-personal information that is summarized or unidentifiable so that it cannot be reasonably used to identify individuals. We can publicize such information and disclose it to third parties, in public reports on sports and activities, to our partners who have signed agreements with us, or as part of the community benchmark information we provide to subscribers of services.

If we participate in mergers, acquisitions or asset sales, we will continue to take measures to protect the confidentiality of personal information and notify the affected users before transferring any personal information to the new organization.

Your Right to Access and Control Your Personal Information

Access Personal Information

In the application Cellularline Orion, you can access your exercise and health data through data cards, including step cards, exercise cards, sleep cards, heart rate cards, weight cards, blood oxygen cards, and device pages.

You can view your nickname, profile photo, gender, date of birth, height, weight, BMI and my emblem on the personal information page.

Update Personal Information

You can modify and update your nickname, profile photo, gender, date of birth, height and weight on the personal information page, where data obtained automatically from your mobile phone or sports health device is not available for editing and updating.

Delete Personal Information

By unpairing, you can clear information about paired devices.
Specific path: Setting → Device → Unpairing

You can also clear all sports health and other service data bound to your account by logging out of your account.
Specific path: Setting → Account Center → Cancelling the Account

Change the Scope of Your Authorized Consent

Each business function requires some basic personal information to be completed. You may give or withdraw your authorization at any time for the collection and use of additional personal information.

If you want to change the authorization of relevant permissions (location, address book, camera, album, microphone, storage, phone, SMS, pedometer, battery-optimized whitelist, reading notification), you can do so in the permission settings interface in app.
Specific path: Setting → Help → Permission Settings

You may also permanently withdraw our authority to continue to collect your personal information by logging out of your account. If you encounter operational problems during this process, you can contact us through the contact information provided at the end of this Privacy Policy. When you withdraw your consent, we will no longer handle the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.

Object to the Use of Data

We provide you with account settings and tools to control our use of the data. Through privacy settings, you can restrict how your information is revealed to other users on the service; through notification settings, you can restrict the receipt of notifications sent by us; and under application settings, you may revoke access permissions to third-party applications that are previously connected to your Cellularline Orion account. You can also use the Cellularline Orion app to unpair your device from your account at any time.

Restrict the Use of Data

In addition to the various control measures we provide, if you live in a designated country/region, you may also try to restrict us from processing your data under certain circumstances. Please note that you can cancel your account at any time.

Exceptions

Please fully understand and agree that we may not respond to your requests for modification, deletion, cancellation, withdrawal of consent or request for information under the following circumstances:

Information Security

We ensure the security of your data with all our strength. By combining technology, management and actual security control measures, we ensure the security of your data, including the use of transport layer for security encryption of many of our services. Nonetheless, no data transmission or storage is absolutely secure. If you have security concerns, please contact customer support. Therefore, we do not bear any responsibility for data loss and disclosure caused by abnormal factors (hacker attacks, natural disasters, etc.) or personal reasons of the user.

Please note that the privacy and data protection laws of the country where we carry out business may be different from yours, and the level of protection may be lower. When you are creating a Cellularline Orion account, you are deemed to have agreed to bear this risk, regardless of the country you live in. If you wish to revoke your consent in the future, you may delete your Cellularline Orion account as described in the section on your right to access and control your personal information.

Our Policy Towards Children

We comply with the requirements of the EU General Data Protection Regulation ("GDPR") and the Children's Online Privacy Protection Act ("COPPA"). Cellularline Orion services are available for people at least 16 years of age or above. If you are the guardian of a child under the age of 16, you acknowledge and warrant your consent and consent to the use of the Platform and to this Privacy Policy.

Changes to the Policy

Cellularline SPA reserves the right to change the product and service policy. If we make any significant changes to this privacy policy, we will notify you by email or through mobile devices or in the form of a push. We suggest that you can consult this page regularly for the latest information on our privacy practices.

Contact Information

If you have any questions, suggestions or doubts about this policy or our use of your information, since we have set up a commissioner of personal information protection, please contact us by email. We will reply with handling suggestions or results within 15 working days.

Thank you for taking time to learn about our privacy policy!